BlackBerry Q10

The device battery and any charger supplied with the device have a one-month store warranty from the original delivery date for functional faults arising during normal use. Report the fault within that month with your order number and evidence of the issue. Claims are inspected before an appropriate repair or replacement is approved. This cover continues after the 48-hour delivery-issue window, but does not extend warranty cover to the entire phone. Customer misuse, physical or liquid damage, tampering and unauthorised repairs are excluded. Delivery fees for approved replacements follow our replacement delivery-fee policy, except where applicable law requires otherwise. Your statutory consumer rights remain unaffected.